Tel: 01945 880471 Email: Terringtonstjohns@nhs.net

St John's Surgery

St John's SurgerySt John's SurgerySt John's Surgery

St John's Surgery

St John's SurgerySt John's SurgerySt John's Surgery
  • Home
  • Appointments
  • Prescriptions
    • Clinics and Services
    • Non-NHS Services
    • Common Illnesses
    • Travel Vaccinations
  • New Patients
  • Change of Address
  • Test Results
    • Doctors
    • Practitioners
    • Nursing Team
    • Practice Team
  • Where to Find Us
  • Contact Us
  • Patient group
  • Useful contact numbers
  • Coronavirus information
    • Home
    • Appointments
    • Prescriptions
    • Clinics and Services
      • Clinics and Services
      • Non-NHS Services
      • Common Illnesses
      • Travel Vaccinations
    • New Patients
    • Change of Address
    • Test Results
    • Practice Staff
      • Doctors
      • Practitioners
      • Nursing Team
      • Practice Team
    • Where to Find Us
    • Contact Us
    • Patient group
    • Useful contact numbers
    • Coronavirus information
  • Home
  • Appointments
  • Prescriptions
  • New Patients
  • Change of Address
  • Test Results
  • Where to Find Us
  • Contact Us
  • Patient group
  • Useful contact numbers
  • Coronavirus information

We always aim to provide the best service possible, but there may be times when you feel that this has not happened. We operate an in-house complaints procedure, but this is not able to deal with questions of legal liability or compensation. Initially we request that you contact the Administrator who will be able to give you details of our procedure. Normally we would request that you put your complaint into writing and it will then be investigated. Please note that we have to respect patient confidentiality and therefore if the complaint is being made on behalf of a patient, rather than by the patient in person, we will require consent from the patient to discuss their details with a third party. 


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